What do flying planes and controlling outbreaks have in common? Nothing yet—but that might need to change.
I have a new essay out today in Foreign Affairs that looks to '“high reliability” organizations like commercial aviation and aircraft carriers for instruction on how to build processes that efficient, effective, and continuously improving.
I argue that adopting high reliability principles can improve our ability to contain outbreaks, ease the burden of emergency response on public health professionals, and win back trust.
It’s an idea I’ve been spending a lot of time on lately, and I hope it resonates.
You can read it for free (no paywall) over at Foreign Affairs.
